Yes, we have one of the best warranties in the industry. Our warranty covers defects due to workmanship and materials and provides free repair or replacement of straps, liners and similar items for 120 days and superstructure and hinges for one year. Our warranty also provides free adjustments or modifications for 120 days from date of purchase. Visit our Warranty & Shipping for more information.
We offer free UPS ground shipping on orders for new leg braces within the USA. Visit our Warranty & Shipping for more information.
Leg braces are fabricated in 5 business days or less.
We offer an expedited fabrication service for an additional $150 per brace which reduces the turnaround time to 2 business days or less.
-If you are visiting the Morgantown, PA facility, the casting appointment would be the morning of the first day and the fitting appointment is the afternoon of the second day.
-If you are visiting the Canonsburg, PA facility, the fabrication time is reduced to two business days.
-If you ship the cast of your dog's leg to us in Morgantown, PA, the fabrication of the brace is reduced to two business days.
All of our braces are custom-made, based on a cast of your dog's leg. During the fitting process, adjustments are often needed to obtain the most exact fit. Sometimes these do not become obvious until the device has been worn for several weeks. My Pet's Brace will work with you and the veterinarian to ensure the brace fits properly. If modifications are needed, you can make an appointment directly at our facility or the brace can be mailed to us for adjustments at no additional cost.
Regular washing with mild soap and warm water is the only cleaning needed with normal use. You can use a hard wire brush to brush out any dirt or hair from the hard hook on the Velcro.
No shaving or trimming is required. Hair provides good padding between the brace and your dog’s leg.
The Holiday Inn in Morgantown is just a few minutes from our main office. For their contact information and nearby restaurants, click our list of local attractions.