Vets & Rehab Professionals
How We Can Help
Process for Vets & Rehabs
Our Simple Process
Following is a brief summary of our simple process for having a leg brace designed and built by My Pet's brace.
Diagnosis- our process starts with the pet family obtaining a veterinary professional's diagnosis indicating the dog's injury and the type of device needed. The diagnosis verifies that the patient's veterinary professional is "in the loop" and assures that we make the correct brace for the patient.
- If our location is convenient, the client can be referred directly to the My Pet's Brace clinic in Morgantown, Pennsylvania, near Philadelphia or in Knoxville, Tennessee.
- If not convenient, the diagnosis and forms can be sent to our fabrication center (in Morgantown) with the cast of the patient's leg (see below).
Cast- after obtaining a diagnosis, an appointment is made to have a fiberglass cast made of the pet's leg.
- If our location is convenient, the cast can be taken at the My Pet's Brace clinic in Morgantown, Pennsylvania, near Philadelphia or in Knoxville, Tennessee.
- If the client and patient can't visit our clinic, the cast would be taken by the veterinary professional and shipped to our fabrication center in Morgantown. Make sure to read our casting instructions and watch the training videos. A casting kit can be ordered if needed.
Fabrication- all of our braces and other devices are fabricated in Morgantown, PA. It takes two weeks or less after we receive the cast to make a knee brace for an ACL or CCL injury or other device. We will ship the completed brace to the pet family or the veterinary professional as requested.
Delivery- After fabrication a second appointment is scheduled with the pet family for the fitting and delivery of the device. Any modifications or adjustments necessary for an ideal fit are made at this time.
- If our location is convenient, the fitting and delivery can be performed at the My Pet's Brace clinic in Morgantown, Pennsylvania, near Philadelphia or in Knoxville, Tennessee.
- If not convenient, we strongly recommend that pet should be taken to his or her veterinary professional for the fitting and delivery.
Follow-up and Support- My Pet's Brace practitioners will work with the veterinary professionals and the pet families to provide guidance and answer any questions. After delivery many veterinarians rely on our expertise and ask us to work directly with the clients to answer questions and make any final minor modifications to the device. All of our leg braces for dogs come with written instructions for properly fitting the brace or prosthesis and for helping the pet learn to walk with the new device. The warranty and instructions for the care, use and initial break-in period (compliance) of the device are also included.
Payment- because our leg braces and prosthetics are custom made and will properly fit only one patient, we request complete payment before fabrication can begin.
- If the client is working directly with My Pet's Brace at our clinic, payment will be made directly to My Pet's Brace after the casting has taken place.
- If a veterinary professional made the cast, payment for the device can be to either the veterinary professional or to My Pet's Brace as agreed to by the veterinary professional and the client. Payment takes place after we have received and evaluated the cast.